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If you want to cancel an order placed via My Cart, or if you can't remember how it was placed, all you need to do is send us an email. Be sure to include your name, email address, order number, if available, and the product you want to cancel (including item number, product name, and any other information you have). If you want to change the quantity of an item, please tell us. With any cancellation, please email us as soon as possible. We cannot cancel an order once it has entered the shipping process. |
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To cancel your order send Iconofile an email to Cancel Order. You can also call us at 1-707-459-9990 (in the United States; outside the U.S. call +1-707-459-9990) between the hours of 9:00 a.m. and 5:00 p.m. Pacific Time Monday through Friday to cancel your order. |
