We offer unusual and difficult to find items, so from time to time items in our store will be out of stock or temporarily unavailable. Some items we offer are special purchases that may never again be available, such as pigments that are acquired from deposits that have become exhausted or where the source is no longer available. Other times we buy products that are available only at certain times of the year. While we try to anticipate the needs of our customers, we cannot do so in all cases.
When an Item is Out of Stock
When you order an item from the store that is not in stock at the time of your order, we will notify you of the item's disposition. At that time you may decide to do one of two things: You may cancel your order for that item. For more information on canceling all or part of an order, click here.
Your second option is to keep your order for that item open and we place it on backorder for you. When a backordered item becomes available, we notify you before we fulfill your backorder. Keeping an item on backorder has benefits: You are guaranteed to receive the item when it is available at the same price when you ordered it. You will be among the first to be notified of its availability. You can be assured of getting the item. Remember, if you pay by credit card, your account will not be charged until we actually ship the item.
Out of Stock Items
The items listed below are presently out of stock. We have listed the anticipated time we expect to be able to fulfill orders of these products.