Shopping with Iconofile is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our website. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. See guarantee details below.
How We Make Shopping Safe
We use the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.
In general, under U.S. federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If, for whatever reason, you are held responsible for this amount, Iconofile will cover the entire liability for you, up to $50, as long as the unauthorized use of your credit card resulted through no fault of your own from purchases made from Iconofile while using our secure server.
Still Prefer to Order by Phone or Fax?
We gladly accept orders by phone or fax. Simply place the items you want in your shopping cart and proceed to Checkout. On the second page of the checkout process, instead of selecting Credit Card as the method of payment, select Phone Fax as your preferred method. To complete your purchase by phone, please call us at 1-707-459-9990, between 9:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday. Customers outside the U.S., please call +1-707-459-9990.
If you choose to complete your order by fax, we have provided a handy form to do so. On the final page of the checkout process, fill in your credit card information and print the form. The information is not sent to us, but is provided for your convenience to print out. Fax the form to 1-408-516-9442 anytime of the day or night.
Your Credit Card Guarantee
In addition to our Iconofile guarantee, our credit card partners offer programs to protect you against fraud when shopping online at Iconofile. Please visit their respective websites for more information.